Refund policy

Refund Policy

Every QuietMode Co. tee is printed just for you after you order. We do not keep warehouse stock, which means less waste. It also means our returns policy works a little differently from a typical clothing store.

If something is wrong with your order, we will make it right

We will send you a free replacement (reprint) or give you a full refund, whichever you prefer, if your order arrives:

Misprinted (for example, the design is smudged, crooked, cut off, or the wrong design)
Damaged in transit (holes, tears, or stains)
Defective (for example, faulty seams or fabric flaws)
The wrong item (wrong design, color, or size compared with what you ordered)

How to report a problem

Email us at ferdie.cm@gmail.com within 30 days of delivery.
Include your order number and a clear photo of the problem. If the size is wrong, include a photo of the size label too.
You do not need to send anything back. Please keep it, donate it, or turn it into a very calm dust rag.

We usually reply within 1–2 business days. Reprints follow our normal production and shipping times (see our Shipping Policy).

Size and change-of-mind returns

Because each shirt is made to order, we cannot accept returns or exchanges for change of mind, or for ordering the wrong size or color.

Please check our Size Chart before ordering. All tees are a unisex, classic fit. If you are between sizes or usually wear women's sizing, size down for a closer fit or stay true to size for a relaxed fit. Still unsure? Email us before ordering and we will gladly help.

Cancelling or changing an order

Production starts quickly, so you can cancel or change an order (size, color, design, or shipping address) within 12 hours of placing it. Email ferdie.cm@gmail.com with your order number and we will cancel and refund in full or update the order.

After 12 hours, your shirt is usually already in production, so we cannot cancel or change it.

Wrong or incomplete shipping address

Please double-check your address at checkout. If a package comes back because the address entered was incorrect or incomplete, we can reship it once you confirm the correct address. Reshipping costs are charged to you. For lost or stolen packages, see our Shipping Policy.

Refunds

Approved refunds go back to your original payment method, usually within 5–10 business days. Your bank or card issuer may take a few extra days to post the refund. If you have not seen it after 15 business days, email us at ferdie.cm@gmail.com and we will look into it.